Meet the Cabin Rentals of Helen leadership team, and learn about our commitment to hospitality. With their knowledge and experience, our executives lead and support our staff as they create the canvas for your dream vacation. We pride ourselves on providing a world-class experience for our guests.
Cabin Rentals of Helen is supported by an office in historic Sautee Nacoochee, Georgia. Our centralized location close to our North Georgia cabin rentals help us provide a superior level of service. Our full-service team consists of numerous professionals and home-service contractors in property care, guest services, reservations, and operations. We strive to provide a world-class experience for our homeowners and guests.
Rent Lake Burton & Cabin Rentals of Helen Team
Regina Berg
Business
Owner
Regina Berg
Business Owner
[email protected]
Previously known as The Old Pilgrim House established in 2004, Cabin Rentals of Helen has been a popular company since opening in 2007 by Owner Regina Berg. Regina is very passionate about the company and her team and understands the importance of rental investments in great depth as well as the connections that owners have with their homes. She is a true vacation rental professional. She continuously contributes to the growth of the business, and will make it her mission to achieve success, understand the core values of the industry and making key success factors her top priority.
Sheila Parks
Maintenance Operations Property Care Manager
Sheila Parks
Maintenance Operations Property Care Manager
[email protected]
Sheila thrives on developing and guiding her team to new heights. Utilizing her extensive skill set, she is an instrumental member in aligning the Cabin Rentals of Helen Maintenance Operations Team. She manages our crews, inspectors, controls vendor scheduling, and provides recommendations for home repairs and updates. Sheila is very knowledgeable and goes above and beyond to ensure that every aspect of our properties is well maintained and prepared for guests.
Meredith Browning
Owner Relations Manager
Meredith Browning
Owner Relations Manager
[email protected]
Meredith brings a unique blend of real estate expertise and local government experience to the team. As a licensed Realtor® she specializes in Luxury Homes, Mountain Homes, and Investment Properties—providing CROH owners with valuable market insight and professional guidance.
Before entering real estate, Meredith served more than eight years as the Building Permit Administrator in White County’s Community and Economic Development Office. This background gives her an in-depth understanding of local processes and community growth. Passionate about helping others succeed, Meredith is dedicated to supporting cabin rental owners and investors while serving as a trusted liaison within the community.
Jennifer Cleveland
Reservations & Guest Service Manager
Jennifer Cleveland
Reservations & Guest Service Manager
[email protected]
Jennifer is the Reservations & Guest Services Manager at Cabin Rentals of Helen. She’s known for her warm personality, outstanding professionalism, and genuine passion for creating memorable guest experiences. Her strong organizational skills and problem-solving mindset help ensure every stay goes smoothly from start to finish. The first voice you hear when calling our office, Jennifer never fails to provide outstanding customer service to our guests. Outside of work, Jennifer loves spending time with her family, cooking out, and gardening. She is also deeply devoted to her church family, where she finds fulfillment in fellowship and community service.
Hannah Underwood
Pricing Specialist
Hannah Underwood
Pricing Specialist
[email protected]
Hannah takes a thoughtful, data-informed approach to pricing the properties we manage. She works closely with owners to set competitive, customized rates based on market trends, seasonal demand, and guest behavior. By overseeing dynamic pricing strategies, she ensures each property is positioned for maximum occupancy and revenue, all while keeping value top-of-mind for our guests.
A true people person, Hannah builds rapport easily and has never met a stranger. Her approachable nature and strong communication skills make her a natural at fostering positive relationships with both property owners and guests. Outside of work, she enjoys spending quality time with her husband and son — whether they’re camping, attending live music events, or staying active with their local Cub Scouts pack.
Allie Thornton
Housekeeping Supervisor
Allie Thornton
Housekeeping Supervisor
[email protected]
Allie is the dedicated Housekeeping Supervisor at Cabin Rentals of Helen, where she’s known for her strong work ethic, attention to detail, and commitment to maintaining the highest standards of cleanliness and comfort for every guest. She is responsible for all tasks cleaning related, supervising housekeeping, and maintaining cleanliness of rental properties. Her leadership skills and positive attitude make her a valued part of the team, ensuring that operations run smoothly and efficiently. Outside of work, Allie loves spending quality time with her husband, family, dogs, and her chickens. She also enjoys spending time with her church community very much.
Dan Wilson
Maintenance Technician
Dan Wilson
Maintenance Technician
[email protected]
Along with being great Hot Tub Technicians, each of these guys have their own specialty. Dan Wilson also offers Professional Chimney and Fireplace Services. If you are in need of any of these services, please feel free to email Sheila at [email protected] to schedule any of these services.
Patrick Bailes
Maintenance Technician
Jennifer Cleveland
Maintenance Technician
[email protected]
Along with being great Hot Tub Technicians, each of these guys have their own specialty. Patrick Bailes also offers Professional Pressure Washing Services. If you are in need of any of these services, please feel free to email Sheila at [email protected] to schedule any of these services.
In Memoriam
